The fully managed connectivity solution will support Hapag-Lloyd’s long-term operational goals, sustainability and customer experience through high speed, resilient and global connectivity.
07 July 2026 – Inmarsat Maritime, a Viasat company, has secured an agreement with Hapag-Lloyd to deploy NexusWave across its global fleet, following successful onboard trials of the fully managed bonded connectivity service.
A long-standing Inmarsat customer for almost 25 years, Hapag-Lloyd began evaluating NexusWave in 2024 as part of its broader digitalisation roadmap and Strategy 2030 ambitions. The company sought a future-proof connectivity platform capable of supporting increasingly data-driven operations, enhanced crew welfare and seamless integration of business-critical applications across its fleet.
During the trial phase, direct crew feedback highlighted the service’s ability to deliver a consistent “home-like” internet experience with consistent global availability. Beyond crew connectivity, the evaluation focused on operational continuity, application performance, cybersecurity resilience and the ability to support Hapag-Lloyd’s evolving digital ecosystem at sea.
NexusWave will provide Hapag-Lloyd with high-speed fully managed, secure-by-design connectivity that intelligently bonds Ka-band, LEO, LTE and L-band networks and offers unlimited data, supporting real-time collaboration, remote IT management, data-intensive applications and enhanced vessel performance monitoring across the fleet.
The agreement also includes Inmarsat’s Premium Care Programme, providing round-the-clock technical assistance and access to maintenance and warranty services across more than 80 ports worldwide.
By enabling more connected, data-driven and operationally efficient vessels, NexusWave will support Hapag-Lloyd’s Strategy 2030, enhancing customer service, advancing sustainability goals, and driving scalable digital transformation to help solidify its position as a top-five global container line.
Donya Amer, CIO, CHRO, Hapag-Lloyd, commented: “NexusWave provides us with a secure, resilient and scalable platform that supports our long-term digitalisation ambitions while improving the onboard experience for our crews. The fully managed approach allows our teams to remain focused on delivering value to our customers while leveraging advanced technologies and data more effectively across the business.”
Gert-Jan Panken, Vice President and General Manager, Inmarsat Maritime, said: “Hapag-Lloyd’s decision to move forward with NexusWave reflects a broader shift taking place in the maritime industry where connectivity is increasingly recognised as strategic business infrastructure. Customers are looking for secure, resilient and fully managed platforms that can support operational transformation, digital innovation and evolving sustainability goals at a global scale. We are proud to continue supporting Hapag-Lloyd on that journey through a long-term partnership focused on delivering measurable operational and business outcomes.”
About Inmarsat Maritime
Inmarsat Maritime is a Viasat company and continues to power the digitalisation of the maritime industry. With over 40 years of experience, Inmarsat Maritime offers reliable and innovative solutions that enable ship owners and operators to stay connected, navigate safely, enhance operational efficiency, and ensure crew welfare.
Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people’s lives anywhere they are – on the ground, in the air or at sea, while building a sustainable future in space. In May 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. Learn more at www.viasat.com, the Viasat News Room, or follow us on LinkedIn, X, Instagram, Facebook, Bluesky, Threads, and YouTube.
Inmarsat Maritime is based in Viasat’s global international business headquarters in London, United Kingdom. For further information about Inmarsat Maritime, visit Inmarsat.com/maritime and follow us on LinkedIn.
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Forward-Looking Statements
This press release contains forward-looking statements that are subject to the safe harbors created under the Securities Act of 1933 and the Securities Exchange Act of 1934. Forward-looking statements include, among others, statements regarding the expected deployment, performance and benefits of the NexusWave connectivity service for Hapag-Lloyd and its fleet, including anticipated impacts on the operational efficiency, digital transformation, crew experience and sustainability initiatives. Readers are cautioned that actual results could differ materially from those expressed in any forward-looking statements. Factors that could cause actual results to differ include: our ability to deliver and deploy fully managed connectivity services at scale; our reliance on third-party network capacity, including Ka-band, LEO, LTE and L-band services; risks associated with the construction, launch and operation of satellites, including the effect of any anomaly, operational failure or degradation in satellite performance; risks associated with the performance, integration and availability of network infrastructure; potential disruptions to maritime operations or global supply chains; cybersecurity threats; our ability to meet customer expectations for service performance and reliability; and other factors affecting the maritime sector. In addition, please refer to the risk factors contained in our SEC filings available at www.sec.gov, including our most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Readers are cautioned not to place undue reliance on any forward-looking statements, which speak only as of the date on which they are made. We undertake no obligation to update or revise any forward-looking statements for any reason.
