Leading US ship owner and manager signs up majority of fleet to high-speed broadband service, enabling ongoing digitalisation and crew welfare strategy
05 May 2020 – Crowley Maritime Corp. has agreed a contract to install Fleet Xpress from Inmarsat, the world leader in global, mobile satellite communications, on a majority of its vessels.
The 127-year old Florida-headquartered business owns, operates and manages a diverse fleet of almost 100 vessels, including conventional and dual fuel (liquid natural gas – LNG) container ships, tankers and ship assist and offshore services tugboats and barges.
The deal was signed following successful trials in Alaska on Aframax tanker, California, and the recently reflagged vessel Rio Grande Express, which helped showcase the combination of high-speed Fleet Xpress on Ka-band with continuous back up from FleetBroadband on L-band, significantly enhancing stability of communications and available uptime.
According to Captain Rodney Jones, Director Operations Integrity with Crowley Global Ship Management, Inc: “Communication needs for an operator with a variety of vessel types like Crowley are rapidly increasing and we require a level of performance and reliability that is proven and trusted, with a dedicated support network that is continuously available. Fleet Xpress meets this demand and proved very successful in the trials that were carried out on the California in Alaska and the Rio Grande Express operating in a Liner service.”
All vessels covered in the agreement will install either a Fleet Xpress GX60 or GX100 terminal from Intellian and an Infinity smartbox solution that will allow the vessels to access a number of value-added services, including bandwidth control and remote user management.
With over 8,500 installations across the globe, Fleet Xpress has emerged as the market-leading pathway to digital transformation for shipping companies in order to deliver improved vessel and fleet efficiency, boost profitability and enhance seafarer wellbeing.
“This new contract with Crowley, one of the leading operators of a diverse fleet, confirms that vessels anywhere in the world and of all sizes and types can secure the operating efficiency, digitalisation and crew welfare gains available from Fleet Xpress with our global high-speed performance, reliable coverage and 24/7 support,” says Gert-Jan Panken, VP of Merchant, Inmarsat Maritime.
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Inmarsat is the world leader in global, mobile satellite communications. It owns and operates the world’s most diverse global portfolio of mobile telecommunications satellite networks, and holds a multi-layered, global spectrum portfolio, covering L-band, Ka-band and S-band, enabling unparalleled breadth and diversity in the solutions it provides. Inmarsat’s long-established global distribution network includes not only the world’s leading channel partners but also its own strong direct retail capabilities, enabling end to end customer service assurance.
The company has an unrivalled track record of operating the world’s most reliable global mobile satellite telecommunications networks, sustaining business and mission critical safety & operational applications for more than 40 years. It is also a major driving force behind technological innovation in mobile satellite communications, sustaining its leadership through a substantial investment and a powerful network of technology and manufacturing partners.
Inmarsat operates across a diversified portfolio of sectors with the financial resources to fund its business strategy and holds leading positions in the Maritime, Government, Aviation and Enterprise satcoms markets, operating consistently as a trusted, responsive and high-quality partner to its customers across the globe.
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