13 July, 2017 – Inmarsat, the mobile satellite communications company, has partnered with Network Innovations, satellite communications provider and Dunlap Towing, maritime transportation provider, to install Fleet One across its 12 vessel fleet.
For Dunlap, the Dutch Harbor and Pacific Coast routes in Alaskan waters have traditionally been challenging and their existing service did not offer the reliability required to transmit important operating and safety reports, communicate back to shore or make critical inter-fleet voice calls. The company needed a service that could accommodate its coastal requirements and support its longer open water routes providing a reliable, guaranteed connection.
After an initial consultation with Network Innovations, the team were able to quickly assess Dunlap’s requirements and present Inmarsat’s Fleet One Service with Cobham’s Fleet One hardware. With Fleet One, regional vessel operators can stay connected without having to worry about cellular coverage or network roaming charges. Based on Inmarsat’s I-4 satellite network, the world’s most reliable commercial L-band satellite network, Fleet One gives vessel managers and owners the assurance they can stay connected while at sea with unrivalled 99.9% network availability.
Fleet One provides a diverse range of plans and options to fit a variety of needs. Dunlap selected the Pacific Northwest Regional Plan as a cost-effective option that would allow the tug fleets to talk vessel-to-vessel for up to 30-minutes for free plus the ability to have coverage in the open sea.
Utilizing Fleet One, Dunlap has eliminated the patchy coverage on all of its operating routes from Hawaii to the Aleutian Islands. Now its vessels can reliably access full-color weather images, navigational charts and routing information, as well as sending/receiving reports, browsing the web, send/receive emails, text and talk close to shore and at sea. With Inmarsat’s free 505 Emergency Calling service included, Fleet One provides an additional level of safety for its crew.
“Since we have started using Fleet One, our tugs are able to travel to remote areas without interruptions, our monthly bills have been cut in half, dropped calls and missing reports don’t happen anymore,” said Jack Sanford, Inside Operations Manager, Dunlap Towing Company.
“Because of our strong partner relationships in the North West Pacific region, my local dealer was able to connect Network Innovations to Dunlap allowing us to provide a perfect solution that not only supports their business today, but well into the future” said Matt George, Vice President Global Maritime Sales, Network Innovations. “Fleet One and the Pacific Northwest Plan work together allowing companies like Dunlap to expand their businesses, routes, and services knowing their communication technologies are supported by strong, experienced partners. The support teams are great! They respond quickly via phone or email. It is nice to know that at anytime, we can pick up the phone and call the tugs no matter where they are and the crews can do the same.”
Director of Corporate Communications
+44 (0)20 7728 1935
Senior Account Manager
Inmarsat plc is the leading provider of global mobile satellite communications services. Since 1979, Inmarsat has been providing reliable voice and high-speed data communications to governments, enterprises and other organizations, with a range of services that can be used on land, at sea or in the air. Inmarsat operates around the world, with a presence in the major ports and centres of commerce on every continent. Inmarsat is listed on the London Stock Exchange (ISAT.L). For more information, please visit www.inmarsat.com.
The Inmarsat press release newsfeed and corporate updates are on @InmarsatGlobal.
About Network Innovations
Network Innovations (NI) is a satellite communications integrator, focused in the provision and support of systems which enable its customers to communicate anywhere on the planet. Incorporated in 1988, Network Innovations has grown consistently and profitably through a team of professionals located at offices around the globe. It has specialized in the successful development and delivery of turn-key communications solutions for the media, energy, maritime, enterprise and government sectors. Its flexibility to custom-design solutions and integrate various satellite communications technologies for customer and industry specific needs is one of its key differentiators. Please visitwww.networkinv.comfor more information.
About Dunlap Towing
Dunlap Towing Company has been providing dependable marine transportation services for over 92 years. With our highly skilled crews and fleet of tugs and barges, we offer towing and assist services throughout the Puget Sound, along the Pacific Coast into Canada, to Alaska including remote ports above the Arctic Circle, and across the Pacific Ocean to Hawaii and beyond.